Here you will find a list of some of the most frequently asked questions. If your question is not among them, just contact me using the Contact Form.
Where are you located and how far do you travel? My company is based out of Pittsfield, Massachusetts and I regularly service all of Berkshire County. Traveling outside of this area is considered on a case by case basis. The type of event you are having, the timing of your event, and how you've come to decide on my Service, are the biggest factors I'll use to consider working outside of Berkshire County. Travel one way from Pittsfield, Mass. is billed at $100 for each hour of driving and in some cases lodging is required. The package rates on this site include some travel time which you'll find specified within each package.
What happens if you get sick and cannot perform on our wedding day? In over 20 years, I have never missed an event. Never. But I understand and appreciate that you need a better answer than that. Twice I have been called upon by local fellow DJs, whom I regularly network with to fill in when they found themselves ill just hours before their events. These are favors I have yet to call in. If I suddenly found myself injured or too ill to perform at your event I would issue you a refund of all monies paid to date. Not only that, I will contact and secure another DJ for you. If you approve of this DJ, I will pay for it out of my pocket. Then I will hand over the entire plan for your event which we worked on together and had ready weeks before your event. How's that for reassurance? Your peace of mind is MY NUMBER ONE GOAL.
How much notice do you require? The best rule of thumb is to book your entertainment once you've settled on a date and a location. Depending on your date, more than a full year of notice is a good idea to guarantee my services. Short notice is okay of course, if your date is still available. Keep in mind, weddings require considerable planning and preparation for the job to be done right. Friday and Sunday bookings are less in demand, and generally require less notice.
How and when can we see you perform? Unfortunately, nearly all of my performances are private; most are weddings which are highly personalized--from my attire to my music to my equipment. You might not like another bride's style and therefore mine that night. I would never invite people in to see me at your event. The best thing to do is to set up a time when we can meet. This will give you a better idea of what I'm all about, compared to peeking in at someone else's event.
You have these huge white things in a some of your pictures that look kinda like sails or teepees. Do we have to have those? No. They are called "scrims" and are available at your request at no additional charge. They are used on speaker and lighting stands and are meant to offer a look that may be a better fit for your event.
Do you have backup equipment? Yes, and it is present at every event. As long as there is electricity the show will go on (and for an extra charge I can even provide that too).
How early do you arrive to set up? My arrival time depends on the amount and type of equipment needed for your event. No matter what, I always arrive at least one hour before guests arrive. This ensures that the music is playing when they get there.
What happens if we choose to include a portion of your services outside and it rains? If you have paid for additional equipment to be used outdoors and it rains, you are entitled to a refund for that portion of the contract. However, you must notify me not to put the outdoor equipment in place in order to get your refund. If the additional equipment takes a ride to your venue in my van, that's okay. But once it leaves the van and gets set up, you must pay for it (even if I don't use it). Notify me at least 2 hours before your event starts if you wish to implement a rain plan and save yourself some money.
Do we pay anything for your set up time? No. The time I spend setting up and removing my gear from your event is already worked into my rate structure.
We are considering using you for our ceremony as well. When do our 5 hours of service begin? The single largest bit of music incorporated into a ceremony is known as the Prelude. This is usually 15 minutes of music that plays before your ceremony begins. Your 5 hours begin at the start of your prelude music. Although, I sometimes specify in my quotes that your prelude music will be complimentary, so if that's the case for you, your service time begins when you walk down the aisle at the start of your ceremony. Beyond 5 hours of total service time, the charge is $75 per half hour.
Do you take requests? Yes. All the music I have is present at every event. Many things are considered when taking requests, such as how the request fits in to the music styles we've decided on and, most importantly, your do-not-play list.
What if we want music that you don't have? During our initial contact we will discuss the music you'd like in general to determine if I am a good fit for your event. If we decide I am and you book me, during our planning process I will purchase any songs you think I need (at my expense). Regardless of the availability of an internet connection at your event I cannot download music there (I do not allow my performance laptops to go online). All song purchasing and downloading must be done from my office.
Do you have insurance? Yes. Each performance is covered by up to $1,000,000 of liability insurance. Your venue may require proof of this and wish to be "additionally named." Be sure to bring this to my attention at least 72 hours before your event if you need this to happen.
Do you have people or places who recommend your Company? The following people listed are positioned high in the leadership of each of the businesses/places listed. I feel these references are powerful because these folks' identities are tied to enterprises of various types who have used or otherwise been exposed to dozens of disc jockeys throughout their professional careers. The ones I have chosen to include here have both worked with and referred me many times.
For youth events:
My corporate clients include:
What sets you apart from the other DJs in your area? I rely primarily on the music to get the job done. I use no games or props or other corny antics or contests to get people involved and dancing. I spare you, your guests, and myself the embarrassment these "techniques" can cause. If any of that is what you are hoping for, I am not the professional for you. My use of the microphone is tasteful, and minimal. I appear in proper attire at every event. You will never see a sign or banner advertising my company at your event. My level of professionalism is evident at all times. I offer quality musical entertainment to achieve the results you are hoping for. The emphasis shouldn't be on WHAT a DJ offers, but on HOW they do it. Here is more about HOW I do it.
MusiChris DJ Service
DJ/MC Chris Plankey
Read my reviews on Wedding Wire.
What do people want to hear? What do they dance to? Click here to check it out.